| Customization: | Available |
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| After-sales Service: | Online Technical Support |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| ITEM | Heated Towel Rack |
| Brand | VBM |
| Installation Type | Wall Mounted / Adhesive |
| Heating method | Carbon fiber heating |
| IP LEVEL | IPX4 |
| Warranty | 1YEARS |
Q1. Can you produce according to samples?
Answer: Yes, we provide OEM and ODM services and can customize according to customer requirements.
Q2. What are your delivery terms?
Answer: EXW, FOB.
Q3. How long does it take for delivery?
Usually, we will ship within 45 days after receiving a 30% deposit. Specific delivery time also depends on the quantity of products ordered. The transportation time depends on your port of destination. Thank you.
Q4. What are your payment terms?
Answer: For payments of <=2000 USD by TT/DP (negotiable), 100% prepayment is required. For payments of >=2000 USD, a 30% deposit is prepaid, and the remaining 70% balance is paid in full before shipment.
Q5. How many years of quality guarantee do your products have?
Answer: For different products, the relevant after-sales guarantees are written in the product details.
Q6. What is your minimum order quantity?
Answer: The minimum order quantity varies for different products. It is specified on the corresponding product detail page for each product.
Q7. Can I visit you?
Answer: Yes. Welcome to visit our production base
Q8. Can I order some samples before placing a bulk order? How do you ship them?
Answer: Small sample orders are acceptable but need our final confirmation. Moreover, please pay an additional handling fee for each small order. Generally, we can send samples to you by express delivery or air freight.
Q9. What certificates do you have?
Answer: We have the CUPC certificate for the North American market and the CE certificate for the European market.
Q10. How do you ensure quality?
Answer: First of all, all our materials and components have passed strict Chinese quality standards and controls. Secondly, all our finished products should pass the quality inspection system before export.
Q12. Is the freight for importing to our country cheap?
Answer: For small orders, express delivery is the best option. For large orders, sea freight is the best but takes longer. For urgent orders, we recommend air freight.
Q11. How can I get the price?
Send us your inquiry by email or fax. We will quote you as soon as possible.
In addition, please tell me your port of destination so that we can inform you of the freight accordingly.
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